Product Quesitons
Learn more about all Lé French Tips products!
Are you vegan and cruelty-free?
Absolutely! We’re dedicated to staying vegan and cruelty-free. This means we do not test on animals at any stage or use animal-by products and only work with suppliers who uphold the same standards.
How can I sell Lé French Tips products?
You can find Wholesale Form here and
Shipping & Delivery
Anything about your order
Where is my order shipping from?
Your products will be shipped out of our warehouses in sunny California.
What is your processing time?
Most orders ship out of our warehouse within 48 business hours of when the order is placed. Standard domestic shipping takes about 5-7 business days for package delivery.
How long does it take to receive international orders?
International orders can take 15-30 business days to arrive.
Do you offer expedited shipping?
Yes, we do offer expedited shipping via UPS 2nd Day Air or USPS Priority Mail Express.
How do I cancel my order?
Before you place your order, you can view the contents and the total amount in your shopping cart. We do our best to ship out the items as fast as possible, thus once your order is placed, it cannot be modified. If you would like to cancel your order, most orders can be canceled up to an hour after being placed.
Lé French Tips does not process direct exchanges. We ask that you return the merchandise for a full refund and place a new order for the preferred item(s) at your earliest convenience. Returns are subject to our Return Policy.
What is your returns & exchanges policy?
We are sorry your order didn’t work out! Lé French Tips offers a 7-day money-back guarantee. We want you to love our products, but understand if you need a different style. A $8 return label fee will be charged for refunds back to the original form of payment, or get a free return label if you select store credit.
How long does it take to process a return?
Once your order arrives back to our warehouse it will be processed within 7 business days and store credit will be issued.